Privacy Policy

A legal disclaimer

General Information Only:
The content on the River Boat Hotel website is provided for general information purposes only. While we strive to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, or availability with respect to the website or the information, services, or related graphics contained on the website.

Limitation of Liability:

Booking Availability: We do not guarantee that all rooms or services shown on the website will be available at all times. Final confirmation is subject to booking validation.
External Links: Our website may contain links to third-party websites (e.g., local tours, weather services). We have no control over the content or privacy practices of these sites and shall not be held liable for any loss or damage arising from your use of them.
Technical Issues: River Boat Hotel is not responsible for any temporary unavailability of the website due to technical issues beyond our control.
Safety & Movement: As a river-based establishment, guests acknowledge that the hotel is subject to river conditions. We are not liable for minor delays or changes in services caused by weather or water levels.

Copyright Notice:
All materials, including logos, images, and text on this website, are the intellectual property of River Boat Hotel unless otherwise stated. Unauthorized use or reproduction is strictly prohibited.

Privacy Policy - the basics

We believe in simplicity and transparency. Here is a quick summary of how we handle your data:

What we collect: Only the essentials needed to book your stay (such as your Name, Contact details, and Payment info).
Why we collect it: To ensure your room is ready when you arrive, to process your payment, and to send you booking confirmations.
Do we share it? We never sell your data. We only share it with essential partners, like secure payment gateways or booking systems, to complete your reservation.
Your security: We use industry-standard encryption (SSL) to keep your personal and financial information safe from unauthorized access.
Your control: You are in charge. You can ask us to update, see, or delete your information at any time by contacting our front desk.

How to display this on your website:

I recommend putting "The Basics" in a highlighted box at the very top of the page, followed by the Full Privacy Policy and the Legal Disclaimer below it. This shows your guests that River Boat Hotel is professional and values their time.

What to include in the Privacy Policy

To ensure full transparency, our policy covers every touchpoint of your interaction with River Boat Hotel. It includes:

Data Collection Methods: Detailed information on how we collect data, whether through our online booking form, check-in at the dock, or through website cookies.
Specific Use of Data: A clear breakdown of how your information helps us personalize your stay on the river, from dietary preferences to safety requirements.
Third-Party Services: Identification of the secure platforms we use for payments (e.g., Stripe or PayPal) and booking management.
Safety & Security Protocols: Explanation of our encryption standards and how we protect your data from cyber threats.
Cookie Policy: Information on how we use small files to remember your preferences and improve website speed.
Marketing Communications: How you can opt-in or out of our exclusive river cruise offers and seasonal hotel deals.
Children’s Privacy: Our commitment to protecting the data of minors who may be traveling with their families.
Contact Information: Direct ways to reach our Data Protection Officer for any privacy-related concerns.