River Boat Cruise Hotel is committed to ensuring that our website is accessible to everyone, including people with disabilities. We are constantly working to make our website user-friendly for all visitors, including those with disabilities.
Accessibility Statement
At River Boat Hotel, we are committed to ensuring digital accessibility for everyone, including people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Digital Accessibility (Our Website)
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 level AA. Our website is designed to be:
-
Perceivable: Text alternatives for non-text content.
-
Operable: Keyboard-friendly navigation.
-
Understandable: Clear language and predictable layout.
-
Robust: Compatible with screen readers and assistive technologies.
Our commitment to accessibility
Because we operate on a river vessel, physical accessibility may have unique characteristics:
Boarding: We provide [ramps/assisted boarding] for guests with limited mobility.
Facilities: Please contact us in advance to book our [ADA-compliant rooms] or to discuss specific requirements regarding deck access and elevator availability.
Service Animals: Not allowed
We are committed to ensuring accessibility across our website, and we strive to provide equal access to all individuals. In some cases, certain pages may contain content from third-party sources, and while we make every effort to ensure accessibility, we acknowledge that full compliance may be impacted by external content.
For any accessibility concerns or requests for assistance, please reach out to our accessibility coordinator:
Accessibility Support
We are dedicated to providing a seamless experience for all our guests, both online and on board. If you have specific accessibility needs, we offer the following support:
Dedicated Assistance: If you are having difficulty navigating our website or completing a booking, our team is available to assist you over the phone or via live chat to ensure you get the information you need.
On-Site Support: For guests traveling with mobility aids, hearing impairments, or visual impairments, we provide personalized check-in services and a guided tour of the vessel’s accessible routes.
Custom Accommodations: You can request specific room adjustments (such as visual alert systems or grab bars) by contacting our support team at least 48 hours before your arrival.
Technical Support: If you encounter any digital barriers, please report them to our technical team at [river.boat.nile.cruise@gmail.com]. We use your feedback to constantly update our site for better screen-reader compatibility and keyboard navigation.
Contact Us
If you encounter any accessibility issues on our website or need further assistance, please contact our accessibility coordinator:
Sales : Ahmed shoora
Phone number : +201113138800
Email : river.boat.nile.cruise@gmail.com